Welcome to CVS Caremark®.
Here’s what you need to know about your new Rx plan.
You may be wondering what to expect with your new plan – we can help. Use the tools below to find out if medication you currently take is covered, how much it will cost and if there are any ways to save. You just need your member ID number to set up an account and start exploring.
Drug prices can differ based on benefit plans, whether or not deductibles are met, and pharmacy pricing.
Our drug cost and coverage tool makes it easy to see if a drug is covered and what you can expect to pay. To get started, sign in or register for an account at Caremark.com, or with our mobile app.
Use our drug cost and coverage tool to enter the drug name, choose your prescribed amount, and search. Results will show prices for brand name, generics, or therapeutic alternatives covered under your plan.
If you don't see a price, it means the drug isn't covered. Your best value is the option that can save you the most money. You can also check the price difference between having your medications delivered by mail or picking them up at the pharmacy, plus compare costs at different pharmacies in your network. And check out more ways to save by reviewing drug savings opportunities personalized just for you.
To learn more, visit our help center at Caremark.com.
Use the Check Drug Cost & Coverage tool to see if your Rx is covered and how much it will cost. To review ways we can help you save, use the Drug Savings Opportunities tool. You’ll be able to see if options like starting Rx delivery by mail or changing to a generic medication can save you money. Simply register for an account or sign in to get started.
Where you get your medication depends on your plan, but you can decide the most convenient way to fill your Rx. Filling in a network pharmacy will ensure you don’t overpay. To locate one nearby, use the Find a Pharmacy tool.
If you can’t or don’t want to go to the pharmacy, our mail service pharmacy can deliver 90-day supplies of medications you take regularly. It’s contactless to keep you safe, there’s no delivery fee, and you’ll probably save money, too.
To maximize the benefits of your Rx plan, be sure to set your communication preferences and let us know how you’d like to be contacted. That way you won’t miss an email about savings opportunities or a text to remind you about an upcoming refill.
Watch your mailbox - we’ll be sending you information on your new plan as we get closer to the start date.
In some cases, there may be differences between the plan you have now and your new one. For example, some medications that were covered under your old plan might not be covered under the new one. If there’s a change that affects you, we’ll let you know exactly what you need to do.
If you take a specialty medication (for a condition like rheumatoid arthritis or multiple sclerosis), we’ll send you information on CVS Specialty®.
With Caremark.com, you can find out if your medication is covered, what it will cost and where you can fill. You’ll be able to register as soon as you have your new member ID number.
Once you register, you can:
Be sure to provide us with your email address and set your communication preferences so we can reach you with important messages.
Once you’re registered, you can download the CVS Caremark® App from your preferred app store to manage your medications on your smart phone.
You won’t be able to fill prescriptions under your new plan until the start date. Use your current plan until then.
Yes. We will work with your previous Pharmacy Benefits Manager to have any remaining refills on your mail service prescription transferred. To find out if you have refills left, refer to the label on your current prescription bottle.
If your prescription is out of refills, you'll need a new prescription - after your plan starts, sign in to Caremark.com and click on Start Rx Delivery by Mail under the Prescriptions menu. Or ask your doctor to send a new 90-day prescription to CVS Caremark Mail Service Pharmacy.
No. If you had your prescriptions automatically refilled with your previous mail service pharmacy, those preferences will not be transferred. After your new plan starts, you can set up automatic refills and renewals by signing in to Caremark.com and clicking on Manage Automatic Refills under the Prescriptions menu.
Your prescription plan has a lot to offer, with personalized savings and support built right into your account after you sign in at Caremark or through our mobile app.
With our drug cost and coverage tool, you can explore ways to save money on your medications and help ensure you're not paying more than you need to by finding a pharmacy in your network. You can also review drug savings opportunities, personalized just for you.
When it comes to filling your prescriptions, you've got options.
Save time by getting your medications refilled automatically or place your own orders online or through our mobile app in just a few steps. Plus, track the status of your orders so you know when they're on the way.
To help better understand your coverage, you can review your plan and financial summaries. See where you're at with your deductible and keep track of prescription expenses.
It's also a good idea to set your communication preferences so you can stay informed about savings opportunities, refills, and order status.
Discover more by watching a range of how-to videos at our Help Center.
Personalized savings and support are built in – all you need to do is sign in or register for an account to get started. Our digital tools are waiting and can help you find ways to save on your Rx, keep track of costs, quickly refill your Rx, find a pharmacy, and more.
Making sure you get the medication you need is our priority. You can decide the most convenient way to fill your Rx – with options like contactless delivery to your door or pickup at a pharmacy in your network.
Fill or refill your prescriptions in just a few steps with our easy to use online tools.
Get started by signing in or registering for an account at caremark.com. Then select Start Prescription Delivery by Mail. You'll go right to our check drug cost and coverage tool, where you can easily search for your medication, request a new prescription, and submit an order. We'll contact your doctor for approval and then process your order.
There are a few ways to order your refills. After signing in at caremark.com, you'll see a list of all prescriptions ready for refill.
If you're new to CVS Caremark, your existing refills may automatically transfer over to your account. Simply select the ones you need and follow the prompts to submit your order.
If you currently receive your prescriptions by mail, you can also skip sign-in and use guest refill to enter your date of birth and Rx number.
You can also choose to get real-time text alerts whenever your prescription is ready for refill. Plus, get alerts on status, payments, and more.
To learn more, visit our help center at caremark.com.
Because your safety is more important than ever, we can deliver medications you take regularly in 90-day supplies. It’s contactless, there’s no delivery fee, and you’ll probably save money, too.
Filling your Rx at a pharmacy in your network will ensure you don’t overpay. Of course you can pick it up, but many also offer home delivery. Just be sure to find out if there are any fees for delivery services.
“Is my medication covered and how much will it cost?” That’s probably your first question when getting started with CVS Caremark. Find the answers quickly with the helpful tools below.
Enter the drug name, choose your prescribed amount and search. You’ll be able to compare costs for brand name, generic or therapeutic alternatives covered under your new plan.
Review a list of personalized savings – just for you. We’ll even send an email alert every time a new savings opportunity comes up.
With these helpful tools you’ll always know your plan details, how much you’ll spend and how much you’ve spent.
Understand the details of your Rx coverage and your share of the costs. Plus, keep track of where you are with your deductible.
View and download your Rx spending history. It’s especially helpful as you prepare for tax season.
Sign in to your Caremark.com account and use the Check Drug Cost & Coverage (you’ll find a link under the Plan & Benefits menu). Enter your medication name and strength, and the tool with tell you if it’s covered and how much it will cost. It will also tell you if there are generics or other alternatives that could save you money.
There are several things you can do to make sure you’re not paying too much for your medications:
Use the Check Drug Costs & Coverage tool on Caremark.com and look for the option marked “Best Value”
Check for ways to save on the Drug Savings Opportunities page on Caremark.com (find it under the Plan & Benefits menu)
Ask your doctor to prescribe generics or preferred brands if available
Always use a network pharmacy (find one with the Pharmacy Locator at Caremark.com)
Consider filling your prescriptions for medications you take regularly by mail (filling by mail in 90-day supplies often costs less)
Sign in to Caremark.com, go to your Profile page and click on Communication Preferences to choose to receive messages by email or text. Once you opt in, we can send you updates on your orders, alerts when savings opportunities are available, and important information about your medications. If you’d like your email messages to include the full name of your medication, you can set this preference as well.
Sign in to Caremark.com and click on Pharmacy Locator under the Plan & Benefits menu. You can search for pharmacies by zip code, city and state, or county and state, and specify a distance in miles.
Remember, you may be able to save money by filling prescriptions by mail. Use the Check Drug Cost & Coverage tool to find out how much you could save.
To start filling by mail, you’ll need a new 90-day prescription. You can either:
Ask your doctor to send an electronic prescription to CVS Caremark Mail Service Pharmacy. This is the fastest way to get started – you can expect to get your medication in 7 to 10 business days.
Click here and we will contact your doctor and get the process started for you. Once we reach your doctor and receive approval, it will take 7 to 10 business days for your medication to be delivered.
Remember, because CVS Caremark Mail Service fills prescriptions in 90-day supplies, it can be used for medications you take regularly (like high blood pressure, diabetes, or high cholesterol medications). For short-term medications (like an antibiotic), use a retail pharmacy in your plan’s network. You can find one by using the Pharmacy Locator at Caremark.com.
To set up automatic refills and renewals, sign in to Caremark.com and click on Manage Automatic Refills under the Prescriptions menu. You’ll need to choose which medications you’d like automatically refilled, set up a payment method and choose how you’d like to receive messages about your refills (text, automated phone call or email).
Once you start automatic refills, we will automatically mail your medication before your refill due date. If your prescription is out of refills, we’ll contact your doctor to have it renewed.
We’ll notify you when we’re about to start processing your order. If you have to change or cancel it, you’ll need to do it within 10 days of receiving this notification.
Please note that some prescriptions can’t be automatically refilled. These include prescriptions for controlled substances and specialty medications, and prescriptions covered by certain government payers, including Medicare Part B.